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Medical Support Solutions
Medical Support Solutions - stethascope image

Services:Medical Risk Management

Managing the medical affairs of a global workforce has always been a complex task.

Focusing on the daily medical needs of the international business community, Medical Support Solutions risk management programmes have practical applications whether the workplace is a remote mining camp or an urban office building in a medically under-serviced area.

Designed to be proactive and preventive in nature, our programmes address the primary care and occupational medical needs of small and large groups.

Programmes include:


Surveys and Site Risk Assessments

We provide a comprehensive medical audit and risk assessment of work sites, focusing on the medical infrastructure (including both existing internal and the available external medical infrastructure in the vicinity), and the subsequent compilation of a full risk management manual with recommendations.



Contingency and Emergency Planning

In consultation with the client we develop site specific contingency and emergency plans. These can cover medical, security, major incident and environmental risks and include emergency response plans and desktop exercises.



Medical Training

We provide on-site training and courses tailored to your needs. Training programmes range from basic first aid to more advanced emergency medical training like ALS, ACLS, ATLS, APLS as well as health and safety, fire and incident management.



Medical Kits

Medical kits are developed taking into account the local infrastructure and available medical resources using quality medical products. We are able to maintain these for you and they can carry your company branding if required.



Medical Equipment and Supplies

We are able to source and supply medical equipment and consumables according to client requirements. We will advise on most appropriate equipment for your site based on your medical resources, the local infrastructure and conditions.




Whether you need a single paramedic or nurse or a team to manage a hospital, we can place our own staff or source, manage and train staff on your behalf.



Pre and Post Employment Screening

It is important to ensure that your employees or contractors are fit for assignment prior to deployment to a medically under-serviced area. We work with you in developing appropriate screening programmes taking into account the local conditions, facilities and work environment.



Establishing Medical Facilities

We are able to satisfy your on-site medical requirements whatever they might be - from a simple first aid post to the design, implementation and management of a remote clinic.

We also provide on-site medical support and healthcare services, including medical equipment, medication and supplies; medical staffing; clinic management; training of management; occupational health resources and support; and stationary and mobile field clinics.



Provider Networks

If you manage the healthcare of your employees we can assist you in establishing your own network of medical providers or review and enhance your existing network.

We can advise on and help you tap into existing structures or research and develop a bespoke network to suit your needs whether you require coverage for a single city, a country, region or globally.



Project and Event Management

Comprehensive risk management services designed to support the medical needs of your employees and guests at events or functions.

Working closely with your event planning team, we develop a custom made risk support programme for your event, including a contingency plan for emergencies and the provision of a wide variety of patient care services, ranging from day-to-day medical care to emergency medical intervention.

Services include the following:

  • Medical staffing – doctors, paramedics or nurses, or any permutation of skills as required
  • Medical equipment, consumables and medication in any combination and quantity, from Advanced Life Support equipment for emergency interventions to a clinic capable of basic resuscitation, or even day-to-day care
  • A wide range of medical rescue specialities, i.e., high-rise, 'steepslope', vehicular, building entrapment, water related emergencies, aviation related emergencies, etc.
  • Road ambulances, on stand-by off- and on-site
  • Air-ambulances (fixed wing and rotor wing), on standby off- and on-site
  • Design and control of a medical disaster plan
  • Design and control of an evacuation and repatriation plan for medical emergencies and hostile situations
  • Evaluation of, and liaison with, local emergency management agencies and medical facilities
  • Assistance and advice on the placement of appropriate insurances.



Air Ambulance

We identify appropriate air ambulance providers and set up site specific emergency evacuation procedures in consultation with your insurance provider where necessary.

If you would prefer a dedicated fixed wing or helicopter ambulance on standby we will arrange this using the most appropriate aircraft for the location and in the most cost-effective manner.



Specialised Vehicles

We facilitate the design, development and manufacture of medical vehicles adapted to your local needs. Vehicles are equipped according to requirements and the level of medical staff on site.




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